betfugu Privacy Policy

betfugu ("betfugu," "we," "us," "our") operates the online casino and sports betting platform accessible at betfugu.bio, serving registered players across the Philippines — including Manila, Cebu, Davao, Quezon City, Makati, and beyond. betfugu is the data controller responsible for the personal data collected through the betfugu platform, betfugu mobile applications, and all related betfugu services.

This Privacy Policy governs all personal data processing activities carried out by betfugu in connection with your use of the betfugu platform. It should be read together with betfugu's Terms & Conditions, which are available at /terms-conditions.

If you have any questions about how betfugu handles your personal data, or if you wish to exercise any of your data subject rights, please contact betfugu's Data Protection Officer using the contact details in Section 15 of this Privacy Policy.

betfugu collects personal data from you in several ways — directly when you register or interact with the betfugu platform, automatically through your use of betfugu, and occasionally from third-party sources for verification purposes. The categories of personal data betfugu collects include:

betfugu does not intentionally collect sensitive personal data such as health information, political opinions, or religious beliefs unless specifically required by applicable law. Where betfugu collects sensitive data (for example, in connection with a responsible gaming assessment), this will be done only with your explicit consent and handled with heightened security measures.

betfugu uses the personal data we collect about you for the following purposes:

• Account registration and management: To create and maintain your betfugu account, verify your identity and age (21+ requirement), and enable you to log in and access betfugu services.
• Payment processing: To process your GCash deposits, PayMaya transfers, BPI, BDO, and Metrobank bank transfers, and to facilitate withdrawals to your nominated payment method.
• Legal and regulatory compliance: To fulfil betfugu's obligations under anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, PAGCOR licensing conditions, and Philippine data privacy law.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bot activity, and other prohibited conduct on the betfugu platform.
• Responsible gaming: To monitor wagering patterns and identify indicators of problem gambling, and to apply and enforce any responsible gaming limits or self-exclusion restrictions you have set on your betfugu account.
• Customer support: To respond to your enquiries, resolve disputes, and manage complaints submitted to betfugu's support team.
• Platform improvement: To analyse usage data in aggregate to understand how betfugu players interact with the platform and to improve betfugu's games, features, and overall user experience.
• Marketing communications: To send you betfugu promotional emails, SMS notifications, and push notifications where you have opted in to receive them. See Section 12 for your opt-out rights.
• Legal proceedings: To establish, exercise, or defend legal claims in connection with your use of betfugu.

betfugu processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given betfugu your explicit consent to process your personal data for a specific purpose — most notably for receiving betfugu marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Contractual necessity: Where processing is necessary for betfugu to perform its obligations to you under the betfugu Terms & Conditions — including account management, payment processing, and game service delivery.
• Legal obligation: Where betfugu is required to process your data to comply with a legal obligation — including AML/KYC regulations, PAGCOR reporting requirements, and court orders or regulatory demands.
• Legitimate interests: Where processing is necessary for betfugu's legitimate business interests, provided that those interests are not overridden by your fundamental rights and freedoms. betfugu's legitimate interests include fraud prevention, platform security, responsible gaming monitoring, and the improvement of betfugu's services.

Where betfugu relies on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not override your rights as a data subject under Philippine law.

betfugu does not sell your personal data to any third party. betfugu may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment service providers: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, Visa, Mastercard, and cryptocurrency payment processors — to facilitate your betfugu deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance vendors who assist betfugu in verifying your identity, age, and the source of your funds in accordance with regulatory requirements.
• Game content providers: Licensed game software providers (such as Evolution Gaming and other betfugu game suppliers) who may process limited technical data to deliver live dealer and slot game content to your device.
• Cloud and hosting providers: Secure cloud infrastructure providers who host betfugu's platform and store player data on betfugu's behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory bodies where disclosure is required by law or licensing conditions.
• Law enforcement: Philippine law enforcement agencies and courts where betfugu receives a valid legal process requiring disclosure of personal data.
• Professional advisors: betfugu's lawyers, auditors, and compliance consultants, subject to professional obligations of confidentiality.

betfugu uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage objects) on the betfugu platform to enable core functionality and to improve your experience as a betfugu player. The types of cookies betfugu uses are:

• Strictly necessary cookies: These are essential for the betfugu platform to function. They enable you to stay logged in to your betfugu account across sessions, maintain your session security, and complete transactions. These cookies cannot be disabled without breaking core betfugu functionality.
• Functional cookies: These allow betfugu to remember your preferences — such as your preferred language, currency display, and last-visited game lobby — to personalise your betfugu experience.
• Analytics cookies: betfugu uses anonymised analytics to understand how players navigate the betfugu platform, which games are most popular, and where players encounter difficulties. This data is used in aggregate and does not identify you personally.
• Security cookies: betfugu places security cookies to support fraud detection, bot identification, and account protection features on the betfugu platform.

You can manage your cookie preferences through your browser settings at any time. Note that disabling cookies that betfugu relies on for platform functionality may impair your ability to use certain betfugu features. betfugu does not use third-party advertising cookies for ad targeting purposes on the betfugu platform.

betfugu retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and betfugu's regulatory obligations. The following retention periods apply:

• Active account data: Retained for the duration of your betfugu account and for five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction records: Financial transaction records (deposits, withdrawals, bets, winnings) are retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• KYC and identity verification documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Customer support records: Support tickets and communications are retained for three (3) years from the date of resolution.
• Marketing opt-in records: Retained until you withdraw your consent to marketing communications from betfugu.
• Technical and usage data: Aggregated and anonymised after 24 months; raw technical logs are deleted after 90 days unless required for an ongoing investigation.

Upon expiry of the applicable retention period, betfugu securely deletes or anonymises your personal data so that it can no longer be linked to you as an individual.

betfugu implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. betfugu's security framework includes:

• Encryption in transit: All data transmitted between your device and betfugu's servers is encrypted using TLS 1.2 or higher. betfugu enforces HTTPS across the entire betfugu platform with no unencrypted fallback.
• Encryption at rest: Personal data stored on betfugu's servers — including account credentials, KYC documents, and financial records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to betfugu player data by betfugu staff is restricted on a strict need-to-know basis. betfugu uses role-based access controls, multi-factor authentication for all administrative access, and comprehensive audit logging.
• Penetration testing: betfugu's platform is subject to regular independent penetration testing and vulnerability assessments. Critical vulnerabilities are remediated within defined response time windows.
• Incident response: betfugu maintains a documented data breach response plan. In the event of a personal data breach, betfugu will notify the National Privacy Commission within seventy-two (72) hours and affected players without undue delay where the breach poses a high risk to their rights.

betfugu's operations and infrastructure may involve the transfer and processing of your personal data outside of the Philippines — for example, where betfugu uses cloud hosting providers or game content suppliers with data centres in other jurisdictions. betfugu ensures that any cross-border transfer of your personal data is carried out in compliance with the requirements of the Philippine Data Privacy Act and NPC regulations on cross-border data flows.

Specifically, betfugu ensures cross-border transfers are protected by:

• Contractual clauses with overseas data processors that impose data protection standards equivalent to or exceeding those required under Philippine law
• Transferring data only to jurisdictions that have been assessed as providing an adequate level of data protection, or where appropriate safeguards are in place
• Maintaining records of all cross-border data transfer arrangements as required by the NPC

You may request details of the safeguards betfugu has in place for any specific cross-border transfer by contacting betfugu's Data Protection Officer at [email protected].

As a betfugu player and a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by betfugu. To exercise any of these rights, contact betfugu's Data Protection Officer at [email protected]:

The betfugu platform is strictly intended for adults aged 21 years and above, consistent with PAGCOR regulations governing online casino gaming in the Philippines. betfugu does not knowingly collect personal data from individuals under the age of 21.

betfugu implements age verification procedures at the point of registration and during KYC verification to prevent underage access. If betfugu discovers that a betfugu account has been registered by a person under 21, betfugu will:

• Immediately suspend the account
• Delete or anonymise all personal data associated with the account to the extent permitted by law
• Return any deposits to the originating payment method after completing required verification procedures
• Report the incident where required by applicable child protection legislation

betfugu may send you promotional emails, SMS messages, and in-platform notifications about betfugu bonuses, new games, tournaments, and special offers — but only where you have given your explicit consent to receive such communications at the time of registration or through your betfugu account settings.

You may withdraw your consent to marketing communications from betfugu at any time by:

• Clicking the "Unsubscribe" link at the bottom of any betfugu marketing email
• Updating your notification preferences in your betfugu account settings
• Contacting betfugu's support team at [email protected] with the subject line "Marketing Opt-Out"

betfugu will process your opt-out request within five (5) business days. Please note that even after opting out of marketing communications, betfugu may still send you transactional and service-related messages — such as deposit confirmations, withdrawal notifications, account security alerts, and important platform updates — as these are necessary for the operation of your betfugu account and cannot be unsubscribed from while your account remains active.

The betfugu platform integrates with third-party services — including payment gateways, game content providers, and identity verification tools — to deliver a complete online casino experience. Where you interact with these third-party services through the betfugu platform, those providers may process personal data about you in accordance with their own privacy policies.

betfugu selects third-party service providers carefully and requires all processors to adhere to data protection standards consistent with this Privacy Policy. However, betfugu is not responsible for the privacy practices of independent third-party websites or services that you may access by navigating away from the betfugu platform. betfugu recommends that you review the privacy policies of any third-party service you interact with.

The betfugu platform does not contain links to external third-party websites for advertising or affiliate purposes. Any link to an external resource on the betfugu platform is provided solely for player convenience or regulatory reference and does not imply endorsement of that third party's privacy practices by betfugu.

betfugu reserves the right to update or amend this Privacy Policy at any time to reflect changes in betfugu's data processing practices, applicable law, regulatory guidance, or the introduction of new betfugu services. When betfugu makes material changes to this Privacy Policy, betfugu will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date at the top of the document
• Send a notification to your registered betfugu email address where the changes are material and affect your rights as a data subject
• Display an in-platform notice when you next log in to your betfugu account following a material change

Your continued use of the betfugu platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of, and agreement to be bound by, the updated terms. If you do not agree with any changes to this Privacy Policy, you should cease using the betfugu platform and contact betfugu to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or betfugu's handling of your personal data, please contact betfugu's Data Protection Officer directly. betfugu is committed to resolving all data privacy enquiries promptly and transparently.

If betfugu is unable to resolve your data privacy concern to your satisfaction, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012 and is available to receive complaints from Filipino data subjects.

betfugu will cooperate fully with any investigation initiated by the NPC and will implement any remedial measures required by the NPC as a result of such an investigation. betfugu values the rights of its players and takes all data privacy complaints seriously — regardless of whether they are submitted directly to betfugu or escalated to the NPC.